TERMS & CONDITIONS – Canary Rooms

Reservation Confirmation

Canary Rooms is not responsible for any reservation that has not been explicitly confirmed via email.
Please review your reservation details carefully as soon as you receive confirmation. If you notice any errors or discrepancies, notify us immediately.

Payments

Payment Terms
A 25% deposit is required at the time of booking and must be paid online via Stripe.

The remaining 75% must be paid via bank transfer no later than 14 days before arrival.

Please note: Full payment must be completed and received before check-in can be processed.

Cancellations

• FREE cancellation up to 10 days before arrival ( minus the Stripe fees)

• Cancellations made less than 10 days before arrival are non-refundable.

   

• Exception for Direct Bookings
  If your transport is canceled within 10 days of arrival or you can’t travel due to a medical reason, your payment can be credited toward a future stay at the same property, valid for 12 months from the original booking.

By booking through Canary Rooms, you enter into a binding contract with the accommodation. Canary Rooms acts solely as an intermediary and issues the booking confirmation on the property’s behalf.

Use of Our Services

Canary Rooms is for personal, non-commercial use only.
It is strictly prohibited to:

• Resell or redistribute listings

• Deep-link to our content

• Copy, monitor (e.g., scrape or spider), display, download, or reproduce any information, software, services, or content from the website for commercial or competitive purposes.

Any commission is already included in the final price shown.

Arrival & Check-In Policies

In the event of any delay that affects your arrival time, you must notify the accommodation as soon as possible.

If by 20:15 (8:15 PM) local time on your arrival day, you haven’t arrived and we haven’t received any communication via email or WhatsApp, the booking will be considered a no-show, and you will forfeit your reservation and payment.

Occupancy

The number of guests must not exceed the number stated in the reservation. Canary Rooms reserves the right to deny entry or proceed with eviction if this condition is violated.

Cancellations by Canary Rooms

In the unlikely event that we must cancel your reservation due to force majeure, the entire amount paid will be refunded.

Guest Responsibilities

The guest is fully responsible for:

• Providing accurate and truthful information during the booking process

• Declaring the correct number of guests, including all children (regardless of age)

During the stay, the guest agrees to:

• Report any issues or deficiencies in the accommodation immediately to Canary Rooms

• Allow Canary Rooms the opportunity to resolve any issues, including offering alternative accommodation if needed and justified

Claims made after check-out will not be considered.

House Rules

Guests agree to respect the house rules and terms of stay. Any violation may result in immediate eviction, with no right to compensation.

• Quiet hours: 22:00 to 09:00 – to ensure the comfort of all guests and neighbors

• Smoking, pets, parties/events, barbecues, and bonfires are not permitted

• Over-occupancy is strictly prohibited

Early Departures

No refunds will be issued for early departures, regardless of the reason.